| Today's
pressures:
- Focus
on achieving outcomes
- Demands
for accountability and transparency
- Recognition
of how evaluation contributes to knowledge generation
Our
techniques:

We
work with clients to:
- clarify
and describe evaluation objectives and questions
- consult
with and seek participation from stakeholders
- design
an appropriate and effective evaluation methodology
- develop
and implement suitable data collection methods
- develop
and implement qualitative research methods, including case studies,
focus groups, structured interviews, observations and quasi-experiments
- undertake
analysis and compilation of research reports
- apply
findings from research to evaluation objectives
- consult
with stakeholders and commissioning agents on evaluation findings
- establish
ongoing monitoring frameworks and performance information systems
- prepare
and write reports and recommendations
- advise
on implementation strategies on recommendations from an evaluation
Read
our news article:
Australasian
Evaluation Society (AES) Conference

We
work with clients to:
- identify
stakeholders and key contacts at the inception of an evaluation
- consult
with stakeholders and obtain input to evaluation design and conduct
- develop
and implement consultation activities and techniques to effectively
seek participation of people and organizations
- prepare
communication materials to assist consultation
- advise
on participation techniques using standards, eg: IAP2
- develop
and implement action research projects
- establish
mechanisms for collaborative implementation
o
f evaluation recommendations,
eg: reference groups, steering committees project teams
Read
our news articles:
Business,
Government and Community Partnerships
Facilitation
Surveys
Regional
Communities - A Better Life
"People
Solutions" to Complex Problems

We
work with clients to:
- review
service performance measures and reporting systems
- assess
organisation performance against service standards and targets
- map
service models and activities and explore the ?logic? of particular
models in achieving program and policy outcomes
- review currency
of service models and techniques through examination of assumptions,
current theory and practice norms
- assess
application of service reforms and innovations
- map
services provided across a community or industry sector, including
the identification of service gaps and unmet need
- establish
linkages and relationships between services
- identify
opportunities for service coordination across agencies, organizations
and professional disciplines
- develop
community building opportunities and community development strategies
for improved service outcomes
Read
our news articles
Rural
Youth Information Services Evaluation
Reviewing
and Evaluating Projects and Programs
"People
Solutions" to Complex Problems

We
work with clients to:
- review
organisational strategy against current environment and key success
factors
- review
the legislation and policy issues affecting organisational strategy
- consider
the appropriate role and scope of organisations and divisions/units
- assess
organisation performance against stated targets and objectives
- examine
the effectiveness and efficiency of organisation structures
- assess
efficiency of operational systems
- examine
financial and human resource management practices
- assess
service provision functions for their responsiveness, effectiveness
and efficiency
- examine
management accountability systems
- prepare
strategies for organisational improvement and reform
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