Today's pressures: 

  • Focus on achieving outcomes
  • Demands for accountability and transparency
  • Recognition of how evaluation contributes to knowledge generation

 

Our techniques:

 


We work with clients to:

  • clarify and describe evaluation objectives and questions
  • consult with and seek participation from stakeholders
  • design an appropriate and effective evaluation methodology
  • develop and implement suitable data collection methods
  • develop and implement qualitative research methods, including case studies, focus groups, structured interviews, observations and quasi-experiments
  • undertake analysis and compilation of research reports
  • apply findings from research to evaluation objectives
  • consult with stakeholders and commissioning agents on evaluation findings
  • establish ongoing monitoring frameworks and performance information systems
  • prepare and write reports and recommendations
  • advise on implementation strategies on recommendations from an evaluation

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Australasian Evaluation Society (AES) Conference

 


We work with clients to:

  • identify stakeholders and key contacts at the inception of an evaluation
  • consult with stakeholders and obtain input to evaluation design and conduct
  • develop and implement consultation activities and techniques to effectively seek participation of people and organizations
  • prepare communication materials to assist consultation
  • advise on participation techniques using standards, eg: IAP2
  • develop and implement action research projects
  • establish mechanisms for collaborative implementation o f evaluation recommendations, eg: reference groups, steering committees project teams

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Business, Government and Community Partnerships

Facilitation

Surveys

Regional Communities - A Better Life

"People Solutions" to Complex Problems


We work with clients to:

  • review service performance measures and reporting systems
  • assess organisation performance against service standards and targets
  • map service models and activities and explore the ?logic? of particular models in achieving program and policy outcomes
  • review currency of service models and techniques through examination of assumptions, current theory and practice norms
  • assess application of service reforms and innovations
  • map services provided across a community or industry sector, including the identification of service gaps and unmet need
  • establish linkages and relationships between services
  • identify opportunities for service coordination across agencies, organizations and professional disciplines
  • develop community building opportunities and community development strategies for improved service outcomes

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Rural Youth Information Services Evaluation

Reviewing and Evaluating Projects and Programs

"People Solutions" to Complex Problems


We work with clients to:

  • review organisational strategy against current environment and key success factors
  • review the legislation and policy issues affecting organisational strategy
  • consider the appropriate role and scope of organisations and divisions/units
  • assess organisation performance against stated targets and objectives
  • examine the effectiveness and efficiency of organisation structures
  • assess efficiency of operational systems
  • examine financial and human resource management practices
  • assess service provision functions for their responsiveness, effectiveness and efficiency
  • examine management accountability systems
  • prepare strategies for organisational improvement and reform

 

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<Consultation and Participation> <Change Management> <Capability Building> <Evaluation and Review> <Facilitation and Mediation>

<Evaluation and Review> <Design of Evaluation and Program Monitoring Frameworks> <Stakeholder Participation in Evaluation> <Service Performance and Service Coordination Reviews> <Organisation and Management Reviews>